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Hilopa‘a Family to Family Health Information Center

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As a parent or a caregiver of someone with special health care needs, you are often the ho'okele or steersman navigating through the health care system. Often times, there's no map to help you figure out your next step. The Hilopa'a F2FHIC is here to help you. We are staffed by "veteran moms" who are prepared to give you the kokua you need to guide your family's canoe through the sometimes turbulent waters to good health.
 
 
 
We are just a phone call away and serve all islands:

O‘ahu 

(808)791-3467    

Moloka‘i 

(808)660-0063    

Hawai‘i 

(808)333-3053

Kaua‘i 

(808)240-0485 

Maui & Lana‘i   

(808)270-1536    

Fax - O‘ahu   

(808)531-3595 


We are now also reachable by text message at (808) 465-5444


We are also the Ombudsman for the Hawai‘i State Medicaid Programs. 

 

The Hawai‘i Family-to-Family Health Information Center Project is funded in parts by grants administered by the U.S. Department of Health and Human Services, Maternal and Child Health Bureau, Division of Services for Children with Special Health Needs specifically by the Family Opportunity Act of 2005, amended by the Patient Protection and Affordable Care Act of 2010 and the Integrated Services Branch State Implementation Grants for Improving Services for Children and Youth with Autism Spectrum Disorder (ASD) and other Developmental Disabilities.


Hilopa‘a complies with applicable Federal civil rights laws and does not discriminate, exclude people, or treat people differently because of:


·       Race 

·        Color

·       National Origin

·        Age

·       Disability

·        Sex


Hilopa‘a provides free aids and services to people with disabilities to communicate effectively with us, such as:

    

  ·         Qualified sign language interpreters


  ·         Written information in other formats (large print, audio, accessible electronic formats, other formats)


Hilopa‘a provides free language services to people whose primary language is not English, such as:


  ·         Qualified interpreters


  ·         Information written in other languages


If you need these services, contact 1-808-791-3467.


If you believe that Hilopa‘a has failed to provide these services or discriminated in another way, you can file a grievance with the U.S. Department of Health and Human Services, Office for Civil Rights:


  ·     Electronically through the Office for Civil Rights Complaint Portal, available at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf   


  ·     By mail, or


  ·     By phone.


U.S. Department of Health and Human Services

200 Independence Avenue, SW

Room 509F, HHH Building

Washington, D.C. 20201

1-800-368-1019, 800-537-7697 (TDD)


Complaint forms are available at http://www.hhs.gov/ocr/office/file/index.html



ATTENTION: If you speak English, language assistance services, free of charge, are available to you.  Call 1-808-791-3467 (TTY: 711) or TEXT (808) 465-5444.


(Ilocano)  PAKDAAR:  Nu saritaem ti Ilocano, ti serbisyo para ti baddang ti lengguahe nga awanan bayadna, ket sidadaan para kenyam.  Awagan ti 1-808-791-3467 (TTY: 711) or TEXT (808) 465-5444.


(Tagalog)  PAUNAWA:  Kung nagsasalita ka ng Tagalog, maaari kang gumamit ng mga serbisyo ng tulong sa wika nang walang bayad.  Tumawag sa 1-808-791-3467 (TTY: 711) or TEXT (808) 465-5444.


(Japanese) 注意事項:日本語を話される場合、無料の言語支援をご利用いただけます。1-808-791-3467 (TTY: 711)  or TEXT (808) 465-5444. まで、お電話にてご連絡ください。


(Traditional Chinese) 注意:如果您使用繁體中文,您可以免費獲得語言援助服務。請致電1-808-791-3467 (TTY: 711) or TEXT (808) 465-5444


(Korean)  주의:  한국어를사용하시는경우, 언어지원서비스를무료로이용하실있습니다.  1-808-791-3467 (TTY: 711) or TEXT (808) 465-5444번으로전화해주십시오.


(Spanish)  ATENCIÓN:  si habla español, tiene a su disposición servicios gratuitos de asistencia lingüística.  Llame al 1-808-791-3467 (TTY: 711) or TEXT (808) 465-5444.


(Vietnamese)  CHÚ Ý:  Nếu bạn nói Tiếng Việt, có các dịch vụ hỗ trợ ngôn ngữ miễn phí dành cho bạn.  Gọi số 1-808-791-3467 (TTY: 711) or TEXT (808) 465-5444.


(Samoan)  MO LOU SILAFIA: Afai e te tautala  Gagana fa'a Sāmoa, o loo iai auaunaga  fesoasoan, e fai fua e leai se totogi, mo oe, Telefoni mai: 1-808-791-3467 (TTY: 711) or TEXT (808) 465-5444.


(Mashallese)  LALE: Ñe kwōj kōnono Kajin Ṃajōḷ, kwomaroñ bōk jerbal in jipañ ilo kajin ṇe aṃ ejjeḷọk wōṇāān. Kaalọk 1-808-791-3467 (TTY: 711) or TEXT (808) 465-5444.


(Trukese / Chuukese)  MEI AUCHEA:  Ika iei foosun fonuomw: Foosun Chuuk, iwe en mei tongeni omw kopwe angei aninisin chiakku, ese kamo.  Kori 1-808-791-3467 (TTY: 711) or TEXT (808) 465-5444.


(Hawaiian)  E NĀNĀ MAI:  Inā hoʻopuka ʻoe i ka ʻōlelo [hoʻokomo ʻōlelo], loaʻa ke kōkua manuahi iā ʻoe.  E kelepona iā 1-808-791-3467 (TTY: 711) or TEXT (808) 465-5444.


(Micronesian/Pohnpeian)  Ni songen mwohmw ohte, komw pahn sohte anahne kawehwe mesen nting me koatoantoal kan ahpw wasa me ntingie [Lokaiahn Pohnpei] komw kalangan oh ntingidieng ni lokaiahn Pohnpei. Call 1-808-791-3467 (TTY: 711) or TEXT (808) 465-5444.


(Bisayan / Visayan)  ATENSYON:  Kung nagsulti ka og Cebuano, aduna kay magamit nga mga serbisyo sa tabang sa lengguwahe, nga walay bayad.  Tawag sa 1-808-791-3467 (TTY: 711) or TEXT (808) 465-5444.


(Tongan)  FAKATOKANGA’I:  Kapau ‘oku ke Lea-Fakatonga, ko e kau tokoni fakatonu lea ‘oku nau fai atu ha tokoni ta’etotongi, pea teke lava ‘o ma’u ia.  Telefoni mai 1-808-791-3467 (TTY: 711) or TEXT (808) 465-5444.


(Laotian)  ໂປດຊາບ: ຖ້າວ່າທ່ານເວົ້າພາສາລາວ, ການບໍລິການຊ່ວຍເຫຼືອດ້ານພາສາ, ໂດຍບໍ່ເສັຽຄ່າ, ແມ່ນມີພ້ອມໃຫ້ທ່ານ. ໂທຣ 1-808-791-3467 (TTY: 711) or TEXT (808) 465-5444.